3CLogic, headquartered in Rockville, MD, offers a full suite of cloud based inbound and outbound customer interaction channels such as voice, chat, and social media, which integrate with existing Customer Relationship Management (CRM) software. This integration provides businesses with a 360 degree view of all customer interactions regardless of the channel chosen by their customers. With 3CLogic’s cloud based Contact Center, companies have more accurate and timely information about their prospect or customer and they can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
#3CLogic is a featured app on #Sugarcrm's App Exchange for its #cti and #cloud #callcenter solution. Check it out!… https://t.co/vdnPYbaYxb
Former @Verint CTO, Vikas Nehru, joins @3CLogic as new CTO to lead firms enterprise success with #cctr platform.… https://t.co/yp08vv1FH1
#Cloud #ContactCenter Market will be worth 15.67 Billion USD by 2021 per @marketsmarkets report. https://t.co/zyCtginAQL #cctr #cx #cti